Full job description
Duties/Pligte
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Assisting with collating postgraduate programme information required to place in recruitment material;
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Collating postgraduate information for updating the online application form;
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Assisting with the updating of undergraduate and postgraduate programme information and data on the student information system and other platforms;
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Providing postgraduate admission information to relevant stakeholders;
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Assisting with updating information relating to postgraduate selection criteria;
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Handling postgraduate application enquiries and referring to the relevant academic and/or support environments as appropriate;
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Processing postgraduate selection decisions, generating and issuing postgraduate application outcome letters to applicants;
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Assisting with updating registration information and programme data with approved information;
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Preparing, storing and updating programme and module brochures;
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Providing feedback on the registration process and related issues;
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Registering undergraduate and postgraduate students, and performing other duties as required during the registration period;
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Processing module credit transfer and exemption applications and outcomes;
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Loading administrative, Senate, Faculty, or programme resolutions as identified on the student information system against the student’s record;
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Capturing marks and marking changes as required;
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Auditing academic records for correctness after registration and at appropriate intervals to ensure that module and programme registrations have been captured accurately (progression
checks);
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Processing approved academic record corrections to support the management of the integrity of academic records;
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Identifying cum laude student cases before graduation ceremonies;
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Preparing readmission application documents for submission to the Readmission Appeals Committee, and issuing correspondence after meetings;
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Preparing postgraduate theses examination documentation and submitting it to external examiners;
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Payment of postgraduate external examiners;
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Assisting with the preparation of the graduation list and presentation cards;
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Service provision before and during graduation and pledge ceremonies;
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Providing support with the updating of the FMHS yearbook, SU and FMHS websites, selection guidelines, and other FMHS internally and externally published information as required from
time to time;
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Handling walk-in, email, telephone and enquiries via other platforms as operationally required;
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Liaising with administrative, support and academic environments within the SU as operationally required;
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Undertaking special projects and ad hoc duties as assigned by line managers;
Job Requirements/Pos Vereistes
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A relevant Bachelor’s degree or equivalent NQF level-7 qualification;
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Three years’ relevant work experience in high-level administration, preferably in a higher education institution, or a position requiring a similar skill set;
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Proven computer literacy in MS Office (Word, Excel, PowerPoint and Outlook) and web applications;
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Evidence of strong interpersonal and communication skills in at least English;
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Proven ability to effectively function within a multi-lingual and multi-cultural environment;
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Evidence of excellent interpersonal relationships with students and/or colleagues, and/or other stakeholders;
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Customer service orientation with a high level of diplomacy, emotional intelligence and personal integrity;
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Excellent organisational, planning and multi-tasking skills;
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Proven ability to function accurately and effectively under pressure;
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Problem-solving aptitude and critical thinking ability;
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Meticulous attention to detail and accuracy;
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Proven ability to maintain a high degree of confidentiality;
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Proven ability to work independently
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Proven ability to work as part of a team;
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Willingness to work irregular hours at times.
Recommendation/Aanbeveling
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Relevant experience in a higher education environment;
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Excellent written and verbal communication skills in Afrikaans and/or another official South African language other than English.
Location: Stellenbosch, Western Cape
Closing Date: 24-Jun-2024
HOW TO APPLY
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